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LIBERTY POLYGRAPH SERVICES
Our Policies
*Please Read Carefully*
Cost
The cost of a Polygraph test is contingent upon the mitigating factors of your circumstances (i.e., location where test will be administered, number of people being tested, issue(s) being tested). For a free consultation and estimate, please contact us.
**Saturday hours are available in Philadelphia and New Jersey only and require an additional surcharge per exam.**
Payment
All examinations require a deposit of $200.00 to secure an appointment (additional deposit for Saturday appointments). All deposits are non-refundable. The balance of the exam fee will be due in cash at the time of the examination.*
For your convenience, we offer many payment options, including through this website
PAYMENT OPTIONS: Zelle (klgentil5@gmail.com); Venmo (@Lisa-Gentile-17);
PayPal (@LGentile447); Credit cards: Amex, MasterCard, Visa and Discover are accepted for deposits.
*Please note that test reports/results will be withheld until payment in full is fully processed, which could take up to 48 hours.
Cancellation Policy
REFUND POLICY
Deposits, referral fees and reservation fees are non-refundable.
Balances are non-refundable within 24 hours of the scheduled appointment.
All credit card fees associated with deposits or balances are not refundable and will be deducted from valid refunds.
**CANCELLATION AND RESCHEDULING POLICY
More than 10 days' notice - No penalty if rescheduled, deposits may be applied to future exam (within 90 days from the date deposit was made).
10 or less days and more than 24 hours' notice - Loss of reservation fee. A new reservation fee is required to reschedule.
Less than 24 hours' notice or no show (over 30 minutes late) - Client is responsible for and will be billed/charged for the entire exam fee. A new reservation fee will be required to reschedule.
Deposits are good for 90 days. If an appointment is not completed in those 90 days, a new reservation deposit will be required to schedule an exam.